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Privacy Policy

Privacy Policy

Effective Date: 1 January 2025

This Privacy Policy describes how I, Bethan Carr / Your Deep Nature, collect, use, and protect your personal information when you engage with my services as a mentor, spiritual guide, and energy healer.

I am committed to respecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who I Am

  • Data Controller: Bethan Carr / Your Deep Nature

  • Contact Email: bethan@yourdeepnature.com

  • Business Address: Available on request

As the Data Controller, I am responsible for deciding how your personal data is used and ensuring it is handled lawfully.

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2. Information I Collect

I may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, payment details, and information you provide when booking services, filling in forms, or contacting me.

  • Health & Wellbeing Information: Any details you choose to share in the context of mentoring, energy healing, or spiritual guidance.

  • Technical Information: Data such as cookies, IP addresses, and website browsing activity.

 

3. Lawful Basis for Processing

Under UK GDPR, I rely on the following lawful bases to process your personal data:

  • Consent – when you sign up for newsletters, marketing emails, or provide sensitive wellbeing information in a session.

  • Contract – when data is necessary to deliver the services you have purchased or booked.

  • Legal Obligation – when I need to comply with legal or tax requirements.

  • Legitimate Interests – for basic business operations such as scheduling, client support, and improving my services.

 

4. How I Use Your Information

I use your information to:

  • Provide and manage spiritual guidance, mentoring, and energy healing services.

  • Handle bookings, payments, and communication.

  • Send you resources, newsletters, and updates (if you’ve opted in).

  • Keep appropriate records as required by law.

  • Maintain confidentiality and professionalism in all client relationships.

 

5. Confidentiality

All sensitive information you share during sessions (including spiritual or health-related details) is treated with strict confidentiality. I will never disclose your information without your explicit consent unless legally required.

 

6. Data Storage and Security

  • Information is stored securely using password-protected systems and encrypted tools where available.

  • Any physical notes (if used) are kept securely and accessible only to me.

  • I keep data only for as long as necessary for service delivery, legal obligations, and record-keeping.

 

7. Sharing of Information

I will not sell or trade your personal information. Data may only be shared with trusted third-party providers such as:

  • Payment processors (e.g. Stripe, PayPal)

  • Scheduling systems (e.g. Calendly, Acuity)

  • Email service providers (e.g. Mailchimp, ConvertKit)

These providers are required to comply with data protection laws and keep your information secure.

 

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal information I hold about you.

  • Request corrections if information is inaccurate.

  • Request deletion of your information (in certain circumstances).

  • Restrict or object to processing of your data.

  • Withdraw consent at any time (where consent is the lawful basis).

  • Request data portability (transfer of your data to another provider).

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has not been handled properly.

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9. Cookies and Website Tracking

My website may use cookies and similar technologies to improve user experience and track site usage. You can adjust your cookie preferences in your browser settings.

 

10. Children’s Privacy

My services are intended for adults. I do not knowingly collect information from individuals under 18 without parental or guardian consent.

 

11. Changes to This Policy

I may update this Privacy Policy from time to time. The most recent version will always be available on my website.

 

12. Contact

If you have any questions or wish to exercise your data rights, please contact:

Bethan Carr / Your Deep Nature
Email: bethan@yourdeepnature.com
Address: Available on request

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